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Nest keeps changing to 66

Holli
Community Member

I can’t stop my Neat thermostat from going down to 66 every day when I have it comfort set at 73 and I am home all day and the best uses my phone to know I am home. When I try to manually set it it stay at 66. I am so frustrated and tired of freezing. 

3 REPLIES 3

CBFox
Bronze
Bronze

I see a lot of complaints about Home/Away Assist on here.  I don't use it at all, due to inconsistent results. 

In fact there's a Home/Away Assist issue that's been well-known (to this forum) for a few months now.  See for example https://www.googlenestcommunity.com/t5/Nest-Thermostats/Home-Away-Assist-returning-home-always-stuck...  which links to a very long thread from late last year.

If you have a regular schedule when you're home vs when you're away (or even if you don't), you might be better off abandoning Home/Away Assist and setting up temperatures to fit your usual schedule.  You can always override from the unit or the app.  I know, annoying to buy something with a fancy feature and then not be able to use it!

HawknDC
Community Member

Same here, any solution for this?

Ryan_G
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Google Nest Community. 

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

 

Hope this helps!

 

Kind regards,

Ryan