Nest keeps turning AC system on and off after storm

[RsNest]

Hello. My Nest Learning Thermostat has worked great nearly 1.5 years. We had a pretty big thunderstorm yesterday and now my Nest system keeps starting my AC on and off again. Starts up, pauses for about 3-5 seconds and starts right back up. I restarted it, checked the wiring and run whatever tests I could and everything seems to be doing what it needs to do but it still keeps restarting.

Please help!! 

Ps. I have NOT been running the system with a common wire ever since it was installed.

[zoeuvre]

Hi RsNest, 

Thanks for reaching out to us, and I'm sorry for the late response. Let me take  a look at this for you. 

Please help me with your Nest Learning Thermostat's power reading that can be found on its Settings > Technical Info > Power, and list down the power readings of its Battery, VOC, VIN, and lIN. Also, if the air filter is dirty and needs to be changed, I recommend you replace the filter by referring to this article for more details.

I'll look forward to your response. 

Best,

Zoe

[zoeuvre]

Hi there, 

I want to check and see if you are still in need of any help. Please let me know, as I would be happy to assist and answer any questions you may have.
 

Thanks,

Zoe

[zoeuvre]

Hello RsNest, 

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.
 

Regards,

Zoe