Nest learning thermostat keeps say no power. I re charged and re started. It went on for about 20

[Robinbeckrocks]

I need help- help cod is e3. Power it keeps shutting down after checking the circuit breakers, checking the wire that is a C wire that came with the Pro thermostat by Google nest. I just won’t connect to power and stay on

[SoriaD_]

Hello @Robinbeckrocks.

Thanks for reaching out to our Nest Community. Apologize for hearing this E3 code on your Nest Learning Thermostat. Don't worry, I'm here to help you with this. 

To make sure about the reason for this situation, please help me with these details:

• What type of heating, ventilation, and air conditioning (HVAC) system do you have?
• ¿What troubleshooting steps have you done?

In the meantime, here are a few things you can try:

• Before you start, please turn off the breaker for your HVAC system.
• Check if the air filter is clean and replace it if necessary.
• Check if the drip pan is not overflowing.
• Check if the drain tube isn't clogged.

Feel free to keep us posting, I'm happy to find a solution for you.

Best Regards,

Douglas. 

[Vae1]

I am having the same issue, if yours worked please help me 

[SoriaD_]

Hello @Vae1 

Thanks for your reply. I apologize for all the inconvenience with your Nest Thermostat.

Could you confirm the information for the previous reply. This could be very useful to find the solution for this situation.

Feel free to keep us posting, I'm here to help you.

Best regards,

Douglas.