Nest learning thermostat temp change

[Willc1]

I have set the required temperature on my schedule for the week but my thermostat does not respond to my required temperature but sets one a lot higher than required therefore not coming on when I want it to.

Any help would be appreciated.

[Jenelyn_O]

Hi Willc1,

Thanks for reaching out. A few questions: what type of Nest Thermostat do you have? You can visit this link to check what type of thermostat you have. Do you see any messages or codes on your thermostat or in the app? Is it the first time you created a temperature schedule since your thermostat was installed? 

Best,

Jenelyn

[Markjosephp]

Hello there,

Thanks for the help here, Jenelyn.

@Willc1, I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Regards,

Mark

[Dan_A]

Hey there,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Cheers,

Dan