01-10-2023 10:51 AM
Nest learning thermostat randomly giving E73 errors and then clearing on its own. I see lots of other people with the same issue. Google representative was useless. Everything they suggested are things ive already tried which any person with a brain would have thought of. My ecobee never had this issue.
01-10-2023 12:25 PM
if wired:
is there a constant 12v connection at the connections at the thermostat....
check all connections on the heatlink (T1/T2) and also at the thermostat end too!!, may be a loose connection somewhere or damage to the cable too.
01-10-2023 12:42 PM
Thanks. It is wiring and I did check the wiring that I knew what I was looking at. I'm not sure about the other stuff, I have someone coming to look at it tomorrow.
01-16-2023 10:51 AM
Hello folks,
I wanted to stop by and see how I could help.
Thanks for assisting, @RnAElec.
@Kassidy13, I'm sorry if you have to go through this. We'd like you to have a better experience. Let's sort this out.
Your thermostat detects the wire in the Rc terminal mechanically but not electrically. Either your system may not provide enough power or any power to either the thermostat or the specific wire, so your thermostat can't complete a circuit.
To isolate:
Please let us know how it goes.
Regards,
Mark
01-17-2023 10:11 AM
Hi Mark
I had an HVAC specialist look at my furnace and my thermostat. We swapped wires and unplugged the C wire but I am still experiencing the same issue. The specialist thinks it's a problem with the actual thermostat and said hes constantly removing the particular model i have from people's homes.
01-17-2023 11:34 AM
Hi there,,
Oh no! Thanks for letting us know what you've done to have your concern isolated with the help of an HVAC technician. We'd like to take a further look into this for you.
Please fill out this form with the needed information and let us know once you're done.
Regards,
Mark
01-17-2023 12:40 PM
I have filled it out thanks.
01-18-2023 09:38 AM
Hello Kassidy13,
Thanks for completing the form; we have received it. Soon, a member of our upper team will contact you via email. Please keep checking your email for updates, as this thread will be closed in 24 hours.
Best,
Mark