11-21-2022 11:11 AM
I recently changed phones, I added the Nest app on my new phone but the schedule isn’t coming up in my app. It continues the way I set it up with my old phone. Do I delete the app and reinstall? Will the thermostat give me a new scan code? Help!
11-21-2022 12:14 PM
You need to take your Nest app on your old phone and have it delete the thermostat. Then on your new phone, use the Nest app to add your thermostat again.
Ken, The AC Cooling Wizard
11-24-2022 11:17 AM
Hi all,
I wanted to stop by and see how I could help.
Thanks for the help, Ken.
@ris77, If you already added your thermostat to your account, just login with the same email address to the Nest app associated with your thermostat on your new phone. Once logged in, select your thermostat so you can edit your temperature schedules. If you don't see your thermostat, check for other available structures where it might be connected. Please check out this guide and let us know if you need more help.
Best regards,
Mark
11-28-2022 10:00 AM
Hi Kris77,
I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.
Thanks,
Mark
11-29-2022 02:53 PM
Hey folks,
It looks like we haven't heard back from the OP, so I'm going to lock the thread in 24 hours. If you have any further questions or concerns, feel free to create a new post.
Best,
Mark