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Nest message "Continue to set up on your Google Home...

noelonly
Community Member

I have had nest for almost a year. No problems until last night. When I got up this morning, one nest (not the others) had a message saying "Continue to set up on your Google Home". The wireless connection in the house is fine. I cannot get the nest unit to respond by swiping or tapping. When I go to the app on my iPhone, it says to check wifi connection...which is fine. What to do?

5 REPLIES 5

MrVacca
Silver Product Expert
Silver Product Expert

Sorry to hear about that @noelonly - have you tried putting in new batteries?

Girl
Community Member

We had to replace ours but it was covered under warranty

EdwardT
Community Specialist
Community Specialist

Hi folks,

@Girl and MrVacca, thanks for the help!

@noelonly, how's it going with your Nest Thermostat? Still need our help?

Thanks,

Edward

Jake
Community Specialist
Community Specialist

Hey there,

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake