Nest multiple failure

[Wesmcc]

Hi

  My nest won't connect to WiFi. Keeps shutting down.says battery is low.is turning heating on randomly.it keeps forgetting time and date settings .it's simply useless 

Amy ideas

[AxelD]

Hi Wesmcc,

Thanks for posting in the Community! Sorry to hear that your Nest Thermostat isn't working as expected, getting disconnected from the WiFi and getting the battery drained. No worries, help is here! Please provide me with the following information to get the right troubleshooting for you:

1. What Nest Thermostat model do you have?
2. Is there a wiring report or error message on your thermostat and/or app?
3. Do you see a blinking LED light? If so, is it red or green?
4. What are the power readings in Settings > Technical Info > Power?
5. Do you have a C-WIRE connected?

Keep me posted.

Regards,

Axel.