cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest pin lost by previous owners of our new house

Pazaba
Community Member

Hi, we just bought a house with a nest thermostat in it. But the previous owners lost the pin to it. I know can’t use all the functions of it and cant connect it to the nest app

 

is there a solution?

 

thanks in advance!

4 REPLIES 4

Rix
Community Member

Take off the cover of the nest and take a picture of the info inside. U can reset the nest and then use that info to set it up

Jake
Community Specialist
Community Specialist

Hey Pazaba,

 

Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Pazaba,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Pazaba,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake