01-01-2024 07:22 AM
I have a learning thermostat, I have two sensors, they don't want connect to thermostat, connection fail all times but if you remove the thermostat from account and and add it again sensors can pair right away but last for arround 2 days and then goes offline,
01-04-2024 07:41 AM
Hi Carlos1234,
Uh-oh! Let's sort this out. A connection test usually attempts to re-establish connectivity if the sensor has lost its connection with the thermostat. Have you performed a connection test with your thermostat and temperature sensor already? If not yet, follow these:
Let us know how it goes.
Best,
Zoe