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Nest stat not working (again)

Fin
Community Member

Hi,

 

my nest is not working again (second time in 12months 😬

 

I have a solid green light in the wiring centre. When I activate the stat the relay clicks but the boiler does not come on, if I press and hold the centre button it does not go to manual override but it does switch off and then switch on again. 

am beginning to think this was not a good specification or purchase for my home. A angle defect in the first 12 months is manageable - a repeat demonstrates a problem with the product. 

csn anyone help as I suspect I. EEC s new wiring centre (again) but cannot simply buy one. V happy to be proved wrong, 

Thanks, 

4 REPLIES 4

Houptee
Silver Product Expert
Silver Product Expert

Post pics of Nest wiring and also the system wiring on the other end showing the terminals.

Also the model number of the heating system data plate.


Houptee -- NJ Master HVAC Licensed Contractor

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@Houptee, thanks for the help!

 

@Fin, how's it going with your Nest Thermostat? Still need our help?

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Fin,

 

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Fin,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward