Nest stopped working with Google home

[Tom_]

Nest Thermostat will no longer be controlled via Google either from my phone on Google home app or Google home mini. Worked fine before. My nest app on my phone works fine and controls the thermostat fine. But when I click on the Thermostat from the Google home list it says its offline. 

Please help as can't seem to reconnect 

Tom

[Jake]

Hey Tom_,

Apologies for the delayed response. I wanted to reach out and ensure you are good to go. I did find a helpful article with some troubleshooting  steps on if your thermostat is showing offline. Please let me know if that helps.

Best regards,

Jake

[Groensok]

Not working for me. Like TS is saying, the nest app works fine, everything is available. I migrated the nest account to google ages ago... Still google home app says the thermostat is offline, but through the nest app it's working like a charm... 

I want to control the thermostat through the nest hub and google home app, but... not working.

[Jake]

Hey Groensok,

I just wanted to follow up and ensure you are good to go. Please let me know if you are still running into the issue, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[GarrettDS]

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

Please let me know.

Best regards,
Garrett DS
 

[Jake]

Hey Tom_,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake