With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Resolved! Thermostat to the landfill?
So my 2nd Gen thermostat that I bought and paid for installation and still works perfectly fine will no longer be supported as of October? How does this make Nest an environmentally-friendly company? I know I can continue to use it but the key functi...
Monthly Nest report looking for second Nest. I only have one.
My monthly nest report keeps telling me it’s missing a nest unit data. I only have one nest in my home.
Resolved! 2nd gen nest thermostat replacement offer link disappeared
I received the april email regarding end of support and printed it out. Cannot find the actual email that has a link to the discounted upgrade offer to 4th generation. How can I get another link to purchase? i need to deal with this before the middle...
Google Home App does not display Temperature Sensor Data
I've recently installed a 4th Gen thermostat with a single temperature Sensor. Everything's connected and working well. The thermostat itself is running with the data from both the thermostat and the sensor, and displays the data that the sensor is p...
[Ontario] 4th Gen Thermostat Setup Help with Energy Perks
Does anyone know how to setup the 4th generation Nest thermostat with the Ontario Energy Perks program? It now uses the Google Home App which does not have any option for signing up. I cannot find any way to register my thermostat because the website...
New thermostat causing fan to cycle
My old nest thermostat died, so I bought a new one. I have 4 wires, and I initially plugged the green wire into G. My fan was just cycling on and off like every 10 seconds and the AC never came on. I switched the green wire to C (that’s where it come...
Thermostat display cooling, and it stop cooling
The thermostat display cooling what does it mean? And why it is not cooling during this display appears even it run to cool ???
Since July 25 my Nest Thermostat (3rd Gen) can no longer connect to heatlink.
Around mid-July 2025, my Nest Thermostat stopped connecting to the Heat Link. I tried all available troubleshooting steps, but the issue could not be resolved.I eventually ordered a replacement unit, which arrived on 14 August 2025. This initially wo...
Smart Schedule Not Creating One
I installed my Nest 18 days ago. I selected Suggestions under the Smart Schedule assuming that it would create a schedule and offer suggestions while it does the work for me. No schedule, no suggestions. I was told my customer support that selecting ...
Nest thermostat not charging on the wall or with usb port
My nest is not charging and has low battery for over a week now.
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