Nest temperature sensor reset

[Sneakers950]

How to reset

[MelbaDT]

Hi Sneaker950, 

Welcome to the Google Nest Community and sorry for the delayed response. 

To perform a full reset, remove the battery from the sensor for 5 minutes and then put it back. Once done, Unpair and pair the sensor back to your account.

Let me know if you need anything else. 

Best, 

Melba

[Yoda19lax]

Did not work. Left it out for an hour still did not work. Says it’s hooked up to another account. It’s my account. Help? 

[MelbaDT]

Hey there, 

I wanted to check back in if you still need help with your Nest Temperature sensor. 

Best, 

Melba

[345]

Hi I am having the same problem it says its associated with another account. How do I reset the sensor? Removing the battery for 5 minutes didn’t work 

[ptadeb]

Hi- did you ever manage to get the sensor reset? I got locked out of my nest account because I changed phone numbers, and had to do a complete factory reset of my thermostat and make a new account. Now, my sensor won't connect because it's linked to my old account which I can no longer access. Rep told me to take the battery out for one hour which would reset it. I had the battery out for almost 10 hours before trying again, and guess what? It's still tied to my old account. Google has been ZERO help during this whole situation.

[BigJohnBrader]

Have same issue with sensor being connected to old account after has to reset the thermostat... anyone know how to reset a temperature sensor?

[345]

I ended up throwing the sensors in garbage and ordering new sensors 

[docbobby33]

That's what they want you to do. Google has screwed nest up bad and offer no service help.

[EdwardT]

Hi docbobby33,

Thanks for posting. I'm sorry if you feel that way. Let us know if you're also experiencing the same issue so we can continue with the troubleshooting.

Thanks,

Edward

[EdwardT]

Hi docbobby33,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[EdwardT]

Hey docbobby33,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward