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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 5115 Views
  • 0 replies
  • 5 kudos

Nest Thermostat Displaying Incorrect Time

Hi there, The time changed on my 3 Nest Thermostats for some reason. I also have a Nest Learning stat, and the time is correct on that one. This is, of course impacting my heating schedules and any help would be immensely appreciated. Thanks.

Nest thermostat disliked by HVAC professionals

Why do HVAC professionals dislike Nest learning thermostats?Apparently they have caused zone panel damage and equipment damage.Has anyone experienced these issues?I have been using Nest learning thermostats and haven't had any issues so far.

mahi70 by Community Member
  • 285 Views
  • 4 replies
  • 0 kudos

Nest thermostat adding a second phone to control it

At time of set up I was able to control my Nest thermostat from both an iPhone and an iPad. Control has now been lost from my iPhone 13 (running latest updates) and I would like to know how to restore that access. The app display on my phone shows th...

Grahamp by Community Member
  • 261 Views
  • 3 replies
  • 0 kudos

Thermostat PIN code

HiI’ve a newly installed boiler using Nest and Google home. I want to add other family members but require a PIN code. Instructions show this should be on the back of the thermostat control but it isn’t. How else can I find out what the PIN code is p...

Maz-Bird by Community Member
  • 181 Views
  • 3 replies
  • 0 kudos

Nest only operated hot water on manual

I have recently installed the Net system and wired it correctly (according the manual, online videos and a very helpful Google call from tech support) but the Heatlink only calls for hot water when using the manual control.I have set a schedule for b...

Nest Thermostat OFF Line and NOT Home

We have a second (get-away) home and our Nest Thermostat has gone OFF LINE within about 12 hours after leaving to return to our primary home. We discovered this when we realized that we had forgotten to put the stat in Hold Mode at a low temperature ...

Ronboy by Community Member
  • 324 Views
  • 6 replies
  • 0 kudos

Compatible wiring?

Is nest compatible with my system? Current wiring is W/AUX and R (with a connecting pin to RC)

Laureleeb by Community Member
  • 253 Views
  • 4 replies
  • 0 kudos

Smartthings intergration

I have 6 Nest Thermostats I'm Trying to link to Smartthings. @ of them are Learning the thermostats and were setup some time ago with the Nest App. I then got 4 Nest Thermostats which dont work with the latest Nest Thermostats so I migrated to the Ho...

EdSimon by Community Member
  • 182 Views
  • 3 replies
  • 0 kudos

Your Thermostat wasn’t fully set up

Hello everyone, I installed a google nest thermostat in our family vacation home. There are 4 users that can control the the google home apps. 2 of the 4 users keep getting an error message when they click on “thermostat”. “Your thermostat wasn’t ful...

Reluhcs by Community Member
  • 2332 Views
  • 13 replies
  • 0 kudos

AC starting and stopping

AC seems to be starting and stopping (short circuiting?) when the temperature is close to where the thermostat is set. Only happens with AC. Furnace seems to work fine. PS this was earlier in the summer

JCur by Community Member
  • 275 Views
  • 3 replies
  • 0 kudos
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