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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21982 Views
  • 0 replies
  • 6 kudos

Thermostat disconnect

Why does only my nest thermostat keep disconnecting from Wi-Fi? I changed the batteries thinking maybe that was the problem but that didn’t solve it.

VFO by Community Member
  • 633 Views
  • 4 replies
  • 0 kudos

Heating Water - Google Assistant

Is there any way to ask Google to heat the water? It's connected to the upstairs thermostat but I can't seem to access the feature without opening the Nest app and doing it manually?

d-j-c by Community Member
  • 690 Views
  • 3 replies
  • 0 kudos

Thermostat problems issues

Hi, I just change my Wi-Fi net work reconnect my nest thermostat to a new Wi-Fi and sounds like thermostat doesn’t sending a signal to my furnace. Anybody can help

Nest/Heat Pump Issue - Fan Not Working

When I turned on my heater yesterday morning, it was working as expected. Later in the day, I removed an old account from Google Home and renamed the account that includes my Nest Thermostat. Afterwards, the heat came on, but no air through the vents...

MTM428 by Community Member
  • 1194 Views
  • 4 replies
  • 0 kudos

Can’t reconnect remotely to my Nest thermostat

I was away from home. I wanted to see my Nest settings. When I opened the Nest App, they wanted me to sign in with my Google password. Usually I’m able to automatically get on. When I entered my Google password, I no longer could see my Nest thermost...

Larhaz by Community Member
  • 1257 Views
  • 4 replies
  • 0 kudos

Nest Thermostat Online - Can't Access Account on App

My Nest thermostat is currently working fine with the current schedule. However, when I try to access my account through the app (has worked fine during the last year), it only gives me two (2) options;1) "Home" - this option takes you to a 2nd scree...

ryan08 by Community Member
  • 511 Views
  • 3 replies
  • 0 kudos

Nest compatibility Mitsubishi electric HVAC

Hi, I have a Mitsubishi electric HVAC PEY-P30 system and would like to replace the Mitsubishi thermostat with a Nest thermostat. I checked the wiring but there is no such wiring as the ones on the Google compatibility checker. The original Mitsubishi...

Mitsubishi.jpg
Dubaa by Community Member
  • 2662 Views
  • 6 replies
  • 0 kudos

Nest E fhermostat won't power up

Thermostat won't power up. Charged with usb port and lite turns green. Message says attach to base, but when I do, red lite starts blinking and eventually goes off but thermostat never turns on. System has 24 vac and old thermo works fine. Help?

LEidens by Community Member
  • 979 Views
  • 6 replies
  • 0 kudos

Resolved! Set by your adjustments means what

Hello can anyone please help? We installed a Nest thermostat. Now we are away and managing it remotely. Often in the evenings it is randomly setting itself to a very high temperature of 24 Celsisus or more. The "history" shows these as "set by your a...

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