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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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  • 5 kudos

Signal between Nest & boiler not working

Hi-- I am having an issue with my Nest connecting to my boiler. I have checked my boiler by turning on the emergency heat so know it works. My Nest was running this morning, but then stopped. The Nest faceplate reads "Heating..." so it clearly is cal...

leilam by Community Member
  • 280 Views
  • 4 replies
  • 0 kudos

Furnance heads-up

Hello everyone, I keep getting error saying that my furnace keep stoping after 15 minutes usage. I contacted my furnace contrator and they came back to me saying there was no issues with my furnace.The nest ain't stupid either and the fact the furnac...

Resolved! Dual Fuel system (LP) no fan start

I have a dual fuel system but the primary system doesn't work. In setting "Dual fuel breakpoint" I changed the alternate heat to "Always use alt." In the Heat Configuration I have set the Alternate heat to Propane (LP) > Forced air.When I turn on the...

Adding sensor to Nest Thermostat

Hi! I would like to ask for advice on what sensors can be used for my Nest Thermostat, I did look into the nest temperature sensor but it says it’s not compatible with Nest Thermostat, thanks!

Thermostat compatibility

Before purchasing I tested for compatibility with my system wiring and was told it was compatible. However, when testing during install was told it wasn’t. I am running a single stage hearing/ cooling system. Here is a pic of the wiring connections w...

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Philsiani by Community Member
  • 210 Views
  • 3 replies
  • 0 kudos

Schedule keeps changing

Hi, our nest thermostat keeps changing it’s schedule in itself. So for example right now I’ve turned the heating completed off using the nest app. If I will look again tomorrow somehow it switched itself on to heating to 9 degrees. If I look at the s...

Babsbol1 by Community Member
  • 245 Views
  • 3 replies
  • 0 kudos
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