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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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Google Nest will not charge

Hi, my nest will not stay charged long enough to reconnect to Wi-Fi. They charge only last longer than five minutes. What do you suggest that I do this is the first time I had to charge it and now it won't stay charged.

Vlove by Community Member
  • 734 Views
  • 3 replies
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Existing Thermostat Wiring

 I just moved into a new house and wanted to add a Nest thermostat. When I removed the cover of the existing thermostat the wiring was not listed on the compatibility sheet. Does anyone know if a Nest Thermostat will work with the existing system?

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Gkatmar by Community Member
  • 653 Views
  • 3 replies
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Nest Wiring Help

   Help! My nest will turn off and I have to wire recharge it. It will stay charged when heat runs but not AC. It shows it’s receiving correct power in technical info. The old thermostat had r jumper to Rc. I have it connected to the nest Rc now but ...

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TopGun787 by Community Member
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  • 6 replies
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Google Nest Thermostat

I have a blue jumper wire which runs between the Rc and R can I use the nest thermostat? My current thermostat is an AprilaireBest regards,Mark

star7799 by Community Member
  • 760 Views
  • 4 replies
  • 0 kudos

Heatlink broken

Hi, My heatlink has stopped working (lights off on the unit even though power is present, have tried a reset). I have logged a ticket on this however have received no update on this. Can someone please let me know how I can request a new Heatlink and...

brians489 by Community Member
  • 2037 Views
  • 13 replies
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Heating instead of cooling

Why does my system start heating when I'm trying to cool? New AC with heat pump &. New basic Nest. The OB was added after the set up and not sure if it was done wrong. It cools on Stage 2. Once temperature is where I want it, and once I try to cool i...

Confirming my Nest wiring setup post-install

Hi, in a previous post, the community informed me that my system is compatible with a Nest thermostat. I just finished my installation based on the wiring recommended from that post, but I'm left with a spare W1 jumper cable from my original thermost...

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