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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21918 Views
  • 0 replies
  • 6 kudos

Heat Link not working - no lights

Hi just overnight my heat link has stopped working and no lights are appearing on it even after completing a reset. My thermostat is giving the error message H71. I have tried all of the troubleshooting online and nothing is working , there is power ...

JasonE1 by Community Member
  • 862 Views
  • 3 replies
  • 0 kudos

Heating not working

Over the last couple of weeks the heating has stopped coming on when I turn up the thermostat (both manually and on app). The hot water is fine. I’ve tried turning the heat off and back on via the thermostat and sometimes this works, but often not. T...

JMan1961 by Community Member
  • 653 Views
  • 3 replies
  • 0 kudos

Resolved! Can't set-up new thermostat in the Google Home app:

I just got a new Google Nest Learning Thermostat and, no matter what I try, I hit two bugs when adding the thermostat to my Google Home app.If I scan the QR code on the back of the thermostat from the Google Home app, I get the error "Unable to start...

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sschiavoni by Community Member
  • 1416 Views
  • 6 replies
  • 1 kudos

Nest thermostat no longer sets Eco mode using Alexa

Until recently, it was possible to set the heating mode of a Nest thermostat using Alexa, and change this to Eco or heating:"Alexa, set the THERMOSTATNAME to heat mode""Alexa, set the THERMOSTATNAME to Eco mode"For some reason, while setting to heat ...

rleather by Community Member
  • 4499 Views
  • 23 replies
  • 1 kudos

Thermostat will not connect to Wi-Fi

Thermostat will not connect to Wi-Fi. Was working fine until had to restart our cable modem last night. Have followed all the suggestions in similar posts…reset device, tried connecting to a hotspot, went to nest.com/m15 for help…nothing has worked. ...

kmac by Community Member
  • 2296 Views
  • 16 replies
  • 0 kudos

Google Nest first generation showing intermittent Error code E298.

Hi, Google Nest thermostat has been “intermittently” showing No Power with error code E298. I connected extra wire to Common on both furnace and Thermostat hoping to resolve this issue. Query of wiring diagram shows all wires are working, however, I ...

Rmr882 by Community Member
  • 2468 Views
  • 17 replies
  • 0 kudos

Resolved! Rare nest base wire removal

I'm trying to remove the wires on the base pictured below; I'm calling it rare because I can't find it anywhere on the internet, only the other base. The tabs holding the wires are extremely flimsy so I don't want to break them but I can't figure out...

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jjbeck by Community Member
  • 3067 Views
  • 4 replies
  • 0 kudos
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