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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 22070 Views
  • 0 replies
  • 6 kudos

Nest heat link not working

Hi my heat link will not talk to the nest thermostat, I have tried resetting it but it has no lights and does nothing at all. I have tried turning the power off but it's still dead. It was installed in 2020. cheers Dave.

Hippydave by Community Member
  • 1145 Views
  • 7 replies
  • 0 kudos

Nest E thermostat set up

I have installed the heat link and turned on the thermostat - but the thermostat is only showing the “house” home icon with a downward pointing arrow above it. I can’t get past this screen.This seems to be an instruction to download the Nest App (but...

Dijames by Community Member
  • 777 Views
  • 3 replies
  • 0 kudos

Learning Thermostat refuses to switch to away by motion sensor

Last week my new Learning thermostat was installed in our holiday home. Installation was ok, everything looks fine however the Thermostat does not automatically switch to away mode so if someone forgets to lower the temperature it keeps on heating. O...

Kootje by Community Member
  • 1125 Views
  • 4 replies
  • 0 kudos

Replacement Thermostat

I got my next learning thermostat back in October of 2022. The Wi-Fi connectivity worked for about a month, and then since then, there’s been a w5 error. I have tried more than everything to get it to work. Resetting the thermostat, removing the acco...

Aleigh2016 by Community Member
  • 1417 Views
  • 11 replies
  • 0 kudos

Can I limit functionality to other Nest users?

I’m interested in installing a Nest learning thermostat. Currently just using a traditional programable thermostat.Our house gets used by a lot of friends and family when we are not there and I would like to know if I can set temp or time limit setti...

Pairing Nest Thermostat with Haet link

Called over to see some freinds of mine today.Their son works for Google here in the UK in some high up job.The wife stated that they could not get the Nest Thermostat to connect to the Heat Link.I offered to have a look.What a palaver.The app says, ...

Gasman by Bronze
  • 1166 Views
  • 5 replies
  • 0 kudos

E19 wiring report Y2 wire without Y1 wire

Spoiler (Highlight to read)This is a new Google Nest Learning thermostat I am installing to replace an old thermostat. There are only two wires going to the thermostat from the boiler: R and W. The Nest is supposed to be compatible with this wiring. ...

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MikePage by Community Member
  • 7120 Views
  • 27 replies
  • 1 kudos

Google Nest Thermostat

I ordered a Google Nest thermostat via UGI and am looking for clarification on wiring. When I first moved in I had a Honeywell dial thermostat which controlled the heating and cooling. It was changed to a digital programmable one which is when I beli...

LC0506 by Community Member
  • 639 Views
  • 4 replies
  • 0 kudos
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