cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest thermost not working

grant67
Community Member

Hi can any help . my nest thermostat is not working which is only 18 months old so I'm trying to find contact details for warrintes to get it replaced

thanks

4 REPLIES 4

Ducati749
Community Member

Hi

if you go into settings and scroll through, one of them will (should) show you the name of the installer.
mid it was a Neat Pro installer, your warranty went to 5 years so they should be able to help you

Jhonleanmel
Community Specialist
Community Specialist

Hey folks,

We appreciate your help here, @Ducati749.
@grant67, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,
Mel

Hello grant67,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns.

Thanks,

Mark

Jake
Community Specialist
Community Specialist

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake