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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4004 Views
  • 0 replies
  • 5 kudos

nest thermostat

My nest is active but heater not coming on and temp not changing. fan is coming on so seems connection is working. any ideas why or how to fix this?

pmg by Community Member
  • 340 Views
  • 4 replies
  • 0 kudos

6.2-27 update will not find any network

My nest updated to 6.2-27 today and now it can not find any network. I have restarted and rebooted the thermostat and my modem several times. Nothing.

Posmus by Community Member
  • 4096 Views
  • 22 replies
  • 0 kudos

Sensor triggers

We're using the nest learning thermostat with temperature sensors in each of our patient rooms. We'd like to see the ability to add more than 6 thermostats per thermometer, allowing for expanded monitoring of highly partitioned areas. We'd also like ...

History

Thermostat just stopped recording history for 11 April nothing on thermostat so obviously will not appear on the app

Rush hour rewards

does anyone know how you use the rush hour reward gift certificates?

DedeL by Community Member
  • 200 Views
  • 1 replies
  • 0 kudos

Eco

What temperatures does eco setting use?

sammy2009 by Community Member
  • 232 Views
  • 3 replies
  • 0 kudos

Heat link not connecting

Getting H17 error and I've tried resetting the heat link with flashing blue light and resetting the thermostat ring but neither is working.Installation is less than 6 months any advice or help would be great

Moved house. Can’t connect app to existing nest thermostats

Just moved to new house where they have nest learning thermostat. I’m trying to connect my app and when I try to get entry key it says problem connecting to service try later. I’ve been trying a few days but still saying the same. I’ve reset to facto...

Krisk120 by Community Member
  • 2328 Views
  • 10 replies
  • 2 kudos
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