Support changes to our earliest generation Nest Learning Thermostats Read more
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
My heat link and thermostat have become disconnected somehow and I cannot reconnect them. I have tried restarting the heat link multiple times and moving the thermostat closer.where do I go from here? Do I need to get a new heat link?
I have accidentally deleted the Nest Home Report emails for October and November. . Does anyone know how I can get a copy for the last few months? I have called the Nest helpline but they said I could only look at my energy usage for the last 10 days...
We have a heat link for about half a year now. But now it contantly gets an orange/yellow light. The thermostat does not display an error message and keeps trying to heat our home, but with the orange light, the heat link doesn't start up our heating...
HiIf I turn my heating off at night will it automatically come on at a set time in the morning .?Because at the moment it doesn’t although you can see the schedule time .Also do I need to turn off auto schedule to do this ?Please help .Thank YouMBarr...
I wanted to mention even though no one was there. Seasonal savings switched on.the heater and caused additional gas usage which was worthless.Please check seasonal savings
For the past two weeks, all 3 of my Us-based Nest thermostats began malfunctioning. Each showed the heat as not-on and set at 60F. But the radiator was clearly emitting low heat. The room temperature registered well above 60F. In another words, the t...
I just received new Learning nest thermostat and three temp sensors. During setup, I put the devices in a "new" house. I couldn't see them on google home. I deleted that new house. Factory reset thermostat. Deleted wrong house. I have thermostat adde...
Hello,Wondering if anyone is having issues with their heating turning on when it shouldn’t. Even though I have the schedule at a very low temperature at night (9C) I wake up at 2 in the morning and it is on.I thought I would reset the thermostat back...
Hi, I no longer have the cold option available in my thermostat. Only hear and fan, however it is connected to an AC unit. Please help!
I need the nest thermostat to not change or turn off the heater when our internet goes down. I think when the internet goes down the nest unit senses we are not home and turns off the heating changing our warm house into a freezer. Our settings are o...