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Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 17305 Views
  • 0 replies
  • 6 kudos

Thermostat isn’t working

My heat link and thermostat have become disconnected somehow and I cannot reconnect them. I have tried restarting the heat link multiple times and moving the thermostat closer.where do I go from here? Do I need to get a new heat link?

Jy3667 by Community Member
  • 373 Views
  • 1 replies
  • 0 kudos

Nest Home Report

I have accidentally deleted the Nest Home Report emails for October and November. . Does anyone know how I can get a copy for the last few months? I have called the Nest helpline but they said I could only look at my energy usage for the last 10 days...

Heat link not connecting no error

We have a heat link for about half a year now. But now it contantly gets an orange/yellow light. The thermostat does not display an error message and keeps trying to heat our home, but with the orange light, the heat link doesn't start up our heating...

Resolved! Heating Issues Problems

HiIf I turn my heating off at night will it automatically come on at a set time in the morning .?Because at the moment it doesn’t although you can see the schedule time .Also do I need to turn off auto schedule to do this ?Please help .Thank YouMBarr...

MBarry12 by Community Member
  • 1011 Views
  • 5 replies
  • 0 kudos

Seasonal savings setting is worthless

I wanted to mention even though no one was there. Seasonal savings switched on.the heater and caused additional gas usage which was worthless.Please check seasonal savings

How to install a C-wire adapter for a dual transformer system

For the past two weeks, all 3 of my Us-based Nest thermostats began malfunctioning. Each showed the heat as not-on and set at 60F. But the radiator was clearly emitting low heat. The room temperature registered well above 60F. In another words, the t...

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Mumsicles by Community Member
  • 4407 Views
  • 8 replies
  • 0 kudos

Nest temp sensor relocate

I just received new Learning nest thermostat and three temp sensors. During setup, I put the devices in a "new" house. I couldn't see them on google home. I deleted that new house. Factory reset thermostat. Deleted wrong house. I have thermostat adde...

Heating turning on when it shouldn’t

Hello,Wondering if anyone is having issues with their heating turning on when it shouldn’t. Even though I have the schedule at a very low temperature at night (9C) I wake up at 2 in the morning and it is on.I thought I would reset the thermostat back...

Apburton by Community Member
  • 6637 Views
  • 24 replies
  • 2 kudos

Cold option disappeared

Hi, I no longer have the cold option available in my thermostat. Only hear and fan, however it is connected to an AC unit. Please help!

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