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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4662 Views
  • 0 replies
  • 5 kudos

Fan

I have been searching for help. It is definitely the thermostat.this happened a few months ago to me when it was really cold.Now it’s happening again. Last time I did a factory reset deleted the app and my account. It worked. Before all that I tried ...

WLP by Community Member
  • 332 Views
  • 5 replies
  • 0 kudos

home.nest.com does not have my device

Using GoogleHome app on my iPhone, I have a Nest thermostat (no issues here, I can control, etc.). My problem is when I log in on a browser (https://home.nest.com) I don't see any devices at all listed. The account is correct but no thermostat. Attem...

watson58 by Community Member
  • 295 Views
  • 4 replies
  • 0 kudos

Resolved! Wiring

Heat pump system with following wires:R - redY - yellowC - blueO/B - orangeG: greenAux/E - white in nest configuration should the white wire in aux/e be considered as AUX or E?thanks

JC47 by Community Member
  • 727 Views
  • 7 replies
  • 0 kudos

Cannot connect to Nest App

Cannot connect / link Learning Thermostat to Nest App. Had 90 minute plus call conversation with two different Google reps through troubleshooting guide. My friend had same issue & had to get new unit. My thermostat is working properly, just not link...

JV6 by Community Member
  • 551 Views
  • 8 replies
  • 0 kudos

google nest

I'm checking to see if my thermostat is compatible with the google nest.

dean_dog by Community Member
  • 239 Views
  • 3 replies
  • 0 kudos

Thermostat Problems

Hello Ryan I just turned the thermostat to 22 within seconds it went down to 18 and switched to ECO . i had to stop ECO and turned the temperature back to 22.

SophieF by Community Member
  • 610 Views
  • 8 replies
  • 0 kudos

Resolved! Help with thermostat compatibility with ducted heater

Hi,I have a braemer bmq330 ducted heating unit with manual thermostat controller using 2 batteries and 2 cables from heater.can you please advise if any of the nest thermostats will be compatible to replace existing manual thermostat?Including image ...

Jesseaxel by Community Member
  • 803 Views
  • 13 replies
  • 0 kudos

Nest killed my parrot

To whom it may concern,The thermostat has erratic scheduling behavior that has to be turned off because it will try to automatically adjust the temperature differently then how you set it.We did not realize and as a result the AC continued to stay on...

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