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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 22770 Views
  • 0 replies
  • 7 kudos

Temperature Sensor Incorrect on Nest Thermostat

I have seen older posts but they are now locked, so reposting.I recently installed a second Nest thermostat (first one stopped working). Just like the first one, this one reads several degrees higher than the actual temperature (e.g., it is 65 degree...

scottl12 by Community Member
  • 1479 Views
  • 6 replies
  • 0 kudos

Nest Compatibility - W/E

When checking if our current system is compatible with the Nest, we noticed that we have a wire labeled W/E, but this was not an option on the website. Would selecting just W cause any issues with our system? Does the E really impact anything? Is the...

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Can't connect to nest temperature sensor

Bought a house with a nest system installed. I am connected to the nest thermostat but I cannot connect the nest temp. Sensor because it's already connected to another account. I have removed the battery for 5 min to an hour to reset as I have read h...

Haden by Community Member
  • 993 Views
  • 4 replies
  • 0 kudos

Control voltage high

Iam installing 3rd generation nest learning thermostat, I know it is a 24volt control, I have 30 volts at my 2 wire setup feeding the thermostat, is that voltage still compatible?

bigkick54 by Community Member
  • 706 Views
  • 4 replies
  • 0 kudos

Tc and To wires

My current Lennox thermostat has wires labelled Tc and To. From looking on their website the Tc wire is a common sensor terminal and the To wire is an outdoor or discharge air temperature sensor. When I go through the Nest setup - it looks like I'm i...

kweb33bsu by Community Member
  • 1838 Views
  • 4 replies
  • 0 kudos

Could not connect to WiFi

My bad. All the replies are being sent as Spam which is why I have not seen any replies from my previous posts. I'm here again reporting about my thermostat that won't connect to the WiFi.

Halbrand by Community Member
  • 805 Views
  • 4 replies
  • 0 kudos

Unable to share yo a family member

I'm so fed up with this Google home app.. I've been trying for months to get the app to send a family invite to my wife's email address. It was previously connected via the nest account but won't connect via the home app, keeps saying can't send invi...

MRP425 by Community Member
  • 821 Views
  • 5 replies
  • 0 kudos

Nest thermostat history showing “no usage” incorrectly.

This has been posted by others in the past but I can’t find a current thread or solution. Nest thermostat shows “no usage” in history on several days, if I click on the day where this is shown, the itemised usage stats are shown correctly. I have had...

Chrisdg by Community Member
  • 3655 Views
  • 10 replies
  • 4 kudos

Nest thermostat will not connect to Wi-Fi

We have a 3rd Generation Learning Thermostat. It was professionally installed several years ago and was working fine. For the past 6 months or so, it has been showing a W5 error message "Cannot connect to Wi-Fi". Our wi-fi provider, router and passwo...

windy123 by Community Member
  • 1866 Views
  • 7 replies
  • 1 kudos
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