Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Thermostat shows heating but it's not
Nest thermostat shows that it's heating but it's not heating. This happens randomly. Workaround is : Turn nest off (from app) and back to heating mode.Furnace Type; High Efficiency Lennox - installed in/around 2015Two stage heating
thermostat doesn't turn on
Thermostat shut down and doesn't turn on
Resolved! Adding a second Nest Learning Gen 3 can't find an assisting nest product but there is one!
Trying to add a 2nd Google Nest Gen 3 which is having trouble connecting to an assisting Nest product - error TD014(0.64)I have a Gen 3 Nest on the first floor running fine. It's about 15 feet away from this 2nd Gen 3 I am installing for the second f...
current thermostat has more wires than generation 2 nest accepts
My current thermostat has more wires than my new Nest generation 2 thermostat.I have a Hydron-Module ground loop geothermal HVAC system for heat and cooling with 2 stage compressor, and electric emergency backup for heating.I would appreciate any hel...
Nest problems
My Nest has suddenly started only heating during the day. And won’t allow the furnace to kick on over night. It will heat up to the desired temp (69) and about 9pm the heater won’t turn back on. Any ideas. I’ve done a reset on the system. Also made t...
Nest V3 not modulating below 40C
My nest Learning V3 EU in my living room is set as OpenTherm. On my boiler I have set a max water temperature of 45C. The system is now modulating between 40 and 45C. SP water temperature on boiler never comes below 40C. As I have floor heating and a...
Nest thermostat
Please help I’ve never had a problem with heating before but my heating won’t come on downstairs on next ?? I’ve checked network re started router , I’ve reset thermostat still the radiators downstairs won’t come on. heating upstairs & hot water work...
Thermostat control
Please can someone help. For some strange reason I have lost the thermostat control on my mobile home app... it was there now its disappeared!!Tried to find it...no luckAny ideas?
My thermostat schedule does not work
I have looked through all previous customer issues and still cant figure out why my heating schedule seems to have a mind of its own. It used to work perfectly but since i tried out the nest "learn my schedule" it now completley ignores my set schedu...
