Nest thermostat E. Connecting display to the base

[vsl401]

Help!  I am to the part where you connect the display to the base.  It doesn’t appear to fit?  No snap as it doesn’t get that close.  What am I missing?

[Jenelyn_O]

Hi vsl401,

Thanks for reaching out. I'd love to help. Could you please share a photo of your Nest Thermostat display and base? 

Best,
Jenelyn

[Jenelyn_O]

Hi there,

Checking in — could you please share the information asked above? It will help us to move forward. 

Thanks,
Jenelyn

[Jenelyn_O]

Hi vsl401,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.

Regard,
Jenelyn