Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest Home/Away Assist not working
HelloI just noticed in the last number of weeks/months that my Home/Away function isn’t working the way it did.It is not switching to Eco when it is in the Away function when I am a certain distance from my house and also not switching to Home when I...
My Nest experience has been ruined by the move to Google. My app has never connected since. Having tried to reset the thermostat and reinstall the app over the weekend, I’ve lost manual control too. The Thermostat and Heat Link think they’re connecte...
Nest sensor reading -337F!
My temperature sensor is reading -337F!! I reset it this afternoon and added a new batteryC it reconnected to the system fine but when I just opened to check on the temperature in our house (Approx 6 hours later) it’s reading the temperature in the f...
Nest Thermostat Gen 1
My Nest Generation 1 went offline in October. I cannot get it to connect to the wifi in my home. Should I just buy a new one?
New phone and nest thermostats won’t connect to it.
So I got a new phone and my thermostat is online but my phone says offline. So I can’t use my phone and have to turn it on manually as if I didn’t willingly sacrifice my privacy in order to not get up from my moonpod.. Now I have to do it manually li...
E102 Error Code
Went to install my new nest today, it came up with a error 102. I have check all of wires and nothing seems to be wrong with them. Can’t seem to get past this point at all. Uninstalled the Nest put old thermostat back on and everything works just fin...
nest thermostat
the compressor for the cooling also comes on every time the furnace turns on...both heat and cool operates at same time
Installed Nest Learning Thermostat today. Turned heat heat on but system is blowing neutral air.
I have a heat pump, and installed the wiring in the corresponding places that were on the old thermostat. Everything seemed well until I ran the test and was getting normal feeling air rather than actual heat. Tried switching the O/B connections that...
Another new error: Running a power test may drain the battery
Why? Isn't running a power test a normal part of a thermostats internal tests?
App can't control
Can't adjust temperature from app. Used to control everything from my app. Please help. Connected with wifi and I un installed and installed app but didn't work out.
