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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23899 Views
  • 0 replies
  • 8 kudos

Low battery on 2 thermostats

I’ve had two nest thermostats connected to my boiler for approximately three years. I recently changed routers and upgraded my Wi-Fi. Now all of a sudden they first lost farsite function and now lost Wi-Fi connection. It says I have low battery on bo...

Jondres by Community Member
  • 386 Views
  • 0 replies
  • 0 kudos

No filter reminder

I have not had a filter reminder since putting in a new HVAC last July. Filter reminders are set to ON. I haven't had a reminder since January when I manually told it I was changing it. The system is set for heat 71/73 daily all winter. Before I had ...

jet1959mo by Community Member
  • 1694 Views
  • 4 replies
  • 1 kudos

Compatible? Still not sure...

Here's my current thermostat connection. After all the reading, I still can't figure it out and don't want to open the package. Help?W Y G O Rc/R B

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192UB1987 by Community Member
  • 1721 Views
  • 8 replies
  • 0 kudos

Nest app

Does the Nest app still work or do I need to download another?

Chas76 by Community Member
  • 691 Views
  • 3 replies
  • 0 kudos

No hot water

Hi I have had the Nest for 4-5 years been fine but the last 2 weeks I am having trouble with hot water it isn't working the schedule is all set and has been for ages even after the app saying the water is on 3 hours still no hot water anyone got any ...

Johnny73 by Community Member
  • 742 Views
  • 3 replies
  • 0 kudos

Reset Nest by removing battery and replacing it.

Now the unit only displays "continue setup with Google home. I can't find it with Google home. No internet connection to my WiFi server evidently which is why I reset it in the first place.Now what? Use it as a door stop?

heat link

Error H71 Heat Link unresponsive since Saturday no heating help we are all freezing cannot get any answers from nest support

sue1ken by Community Member
  • 618 Views
  • 3 replies
  • 0 kudos

Report

I installed my thermostat on 2/2/22 but have not yet received an email usage report. In order to get a rebate, I need to submit that so wondering if I can push for a report to be emailed to me now or when those are normally generated?

RFlagg by Community Member
  • 740 Views
  • 3 replies
  • 0 kudos

Bad sensor? (Temperature sensor offline and temp is off 30 degrees)

My nest temperature sensor went offline. I replaced the battery, removed the sensor from the app, and added it back. When I try to reconnect the sensor, a message keeps appearing saying “The app had trouble connecting to the Nest service. Try again”....

jmor90 by Community Member
  • 765 Views
  • 3 replies
  • 0 kudos
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