Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Honeywell 6 Wires
Greetings,Have a Honeywell with six wires with Orange Wire is in the W and Black is in C. Air handler in attic has circuit breaker my neighbor told be turn off as well as the a/c breaker in main breaker box.What is correct way to wire?Thank you.
Connectivity
Trouble connecting Wi-Fi to the thermostat. The error code it shows is W 5.
Sefety Temperature and Remote Sensors
Which temperature triggers the Safety Temperature features:The temperature of the main thermostat, even if the Nest Temperature Remote Sensor is used to regulate the heater?ORThe temperature measured at the Nest Temperature Remote Sensor
Connecting to my Nest device remotely
I am away from home and unable to see my nest device the way I used to. I’m not sure if this has something to do with the migration to Google. At any rate I can get into my Nest account but I can no longer “see” the thermostat so that I can tell what...
Nest Thermostat Compatibility
Hello,Can you tell me if my thermostat is compatible with nest? I used the Compatibility Checker prior to purchasing and it stated it WAS compatible with the Nest Thermostat. But now when trying to install, it’s saying it’s not compatible.Please hel...
Nest Gen 2 C wire question
Good morning. I have a gen2 learning thermostat. The idiot HVAC guy replaced my control unit with a two wire model that does not feature a C-wire port. He saw my Nest thermostat but I guess doesn't know about the need for power. Anyway, I am consider...
Installation
Anyone recommend a installation company for nest thermostat TW############EG. thanksandrew.
Temperature keeps going down
I set my thermostat to 23°C and the it's fine throughout the day. However the next morning it goes back down to about 17 or 16 degrees. I've turned off the Eco mode, home/away feature and the auto schedule.Any suggestions?
337 degrees on sensor!
Help! My sensor is ready negative 337 f after I installed a new battery (the app told me the sensor was running low or too far)- I updated the battery and ever since it has read as -337f. Just insane, I have tried removing and reinstalling the batter...
