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Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 10700 Views
  • 0 replies
  • 6 kudos

Nest Heatlink stopped working

Heatlink has comoletely stopped working. Had it looked at and advised we need a new one. Have only used the Nest so very disappointing and left us freezing in our house yesterday.

Conorb5 by Community Member
  • 940 Views
  • 6 replies
  • 0 kudos

Useless Company

Got problem they acknowledged problem was there's and sent a replacement that wasn't fit to throw away.no quality controlthey don't carewhat a joke company

David5 by Community Member
  • 334 Views
  • 1 replies
  • 0 kudos

Scheduleing

Good morning, I have the nest app on phone and can not get the schedule to work , I can work it manually turning on and off but this u doing my nut in I just want to schedule for 6am and get up to a warm house thanks x

Lynnee by Community Member
  • 827 Views
  • 5 replies
  • 1 kudos

Heating outside of programmed timings

So I keep coming home and finding the heating on despite having pre programmed timings! I have everything switched off on the nest so it should function only as a traditional programmed thermostat, why?

Mick66 by Community Member
  • 386 Views
  • 1 replies
  • 0 kudos

Schedule Nest by time

Hi I can schedule my nest to turn on at a certain time. but can you schedule it to turn off. For example in the morning I schedule it to turn on at 7am to 18c but it stays on for over an hour and i have to manually turn it off. I want to schedule it ...

Hall sender offline

I have the Google nest thermostat E worked OK but couple days ago alexa won't connect to thermostat. Can work manually but not voice just says hallway offline any advise please

Davy by Community Member
  • 230 Views
  • 0 replies
  • 0 kudos

System data

Hi…I only seem to be able to view the last 10 days activity on my thermostat and ideally I would like a month or more of data. Does anyone know how to obtain this?

Nest heat not turning on

When the temperature outside dropped to my auxiliary heat settings for my heat pump the heat did not come on and the temperature in the house got colder and colder. I did a reset but did not help. i manually went to equipment and ran a test on heat p...

Revil by Community Member
  • 876 Views
  • 4 replies
  • 0 kudos

Error E74 while installing nest

Thanks, i installed 2 nest thermostats for 2 diff units. One works just fine but the other one is not detecting any power from the red wire. Gives error e74

Paulj by Community Member
  • 258 Views
  • 0 replies
  • 0 kudos
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