Nest thermostat E

[Roselover2931]

Please help we just bought this house and the temperature is so high it's unbelievable.  We have reset and followed instructions but nothing works 

[David_K]

Try these steps:

1. If the thermostat had a previous owner and hasn’t been reset yet, factory reset the thermostat (sounds like you may already have done that.)
2. If you haven’t already, download the Nest app on a phone or tablet.
3. On the Nest app home screen, tap the Settings cog.
4. Tap Add product. The app will switch to a camera view to scan the thermostat’s QR code.
5. On the thermostat, press it to open the quick view menu and tap the Settings cog.
6. Turn the ring to select Nest app and press to open it.
7. Select QR code. Your thermostat will show you a unique QR code to scan with the app. If it doesn't, tap Continue without scanning in the app and select Get entry key on your thermostat instead.
8. Follow the remaining steps in the Nest app.

If something doesn't work when following these steps, try to be as detailed as possible with what happens, any errors etc so we can best support.

[Jeran]

Hey there Roselover2931,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

[Jeran]

Hey there Roselover2931,

I'm just checking up on this thread, did you have any more questions or need any additional help? 

Thank you for helping out on this thread, David!

Best regards,
Jeran
 

[Jake]

Hey Roselover2931,

I wanted to check in with you, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake