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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 24508 Views
  • 0 replies
  • 8 kudos

Nest Wiring spots

My existing thermostat has spots for "Rh and Rc" and are both used. The new Nest only has an "R"Can I not use this Nest with my system? 

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W5 error no customer support.

Our nest thermostat had been working flawlessly for >1year. It disconnected from our Wi-Fi in May 2023 and can’t be reconnected. Have done all rest steps to Wi-Fi and to thermostat. Nothing helps. I can’t find a way to contact customer support. To wh...

DaveP0953 by Community Member
  • 942 Views
  • 5 replies
  • 0 kudos

Temp autochanging

My nest keeps changing the temperature to sixty eight degrees and i'm freezing. I normally keep the temperature set between 71 and 70 for the last couple of months, the temperature keeps changing on its own to 68 to 71, and I'm absolutely freezing in...

Arajamin by Community Member
  • 649 Views
  • 3 replies
  • 0 kudos

Nest compatibility

I’m trying to check if my current thermostat is compatible with a nest  

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HankyA by Community Member
  • 754 Views
  • 4 replies
  • 0 kudos

Add new nest thermostat

I have already a nest installed but when I tried to add another one it says a W or Y wire need to be install

A320drv by Community Member
  • 550 Views
  • 3 replies
  • 0 kudos

Error code e299

Have error code e299says to contact customer support how do I resolve this problem

Brucev by Community Member
  • 1641 Views
  • 4 replies
  • 0 kudos

Faulty Heatlink

I have a Nest 3rd gen. My heatlink device is completely dead with no lights on. I've checked the mains supply which is fine. What can I do?

Not compatible

I just purchased the Nest Thermostat and the app states it is not compatible. Help!

Benz71 by Community Member
  • 716 Views
  • 4 replies
  • 0 kudos

Meaning of the colors on charging thermostat

I am charging my thermostat via USB, and I know that the flashing light means it is charging. How do I know what charge level is and when it is done charging? Will the light stop blinking?

RRooney by Community Member
  • 8154 Views
  • 4 replies
  • 0 kudos
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