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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4517 Views
  • 0 replies
  • 5 kudos

2nd Nest Thermostat cannot find WiFi

I have one nest on the first floor and a second nest on the second floor. They were both connected to wifi and the app and working fine. Yesterday the nest on the second floor randomly disconnected itself from wifi. I have reset it, reset to factory ...

Koinonos7 by Community Member
  • 230 Views
  • 3 replies
  • 0 kudos

Resolved! Why do presets have 2 temperature options

I do not understand what having two temperature options on the preset actually does. does this imply that when I run my “comfort” preset that it will both heat and cool my house to achieve those temperatures or does it only run heat when I have heat ...

E53CDFA9-0109-41A9-8FFA-B24680FE6AC1.png
Daccorti by Community Member
  • 825 Views
  • 9 replies
  • 0 kudos

Heat mode has AC running

AC kicks in when mode is on heat. Gas powered system. Moved the white wire to /O/ port… worked for a couple hours and then the AC kicked back on. Help!

Desplayed outside temp off -10°

Please do not lock this conversation. It may take me sev weeks to view and reply to your questions. Again, Ty in advance for NOT locking this conversation.My zip code is indeed entered correctly. While I understand that you may respond to my request ...

thermostat won't come on

My thermostat will not come on. I manually charged it and I received a message telling me to return to the base which I did. It then said "shutting down to recharge" and will not come back on. I tried it again with the same results. I looked at the a...

Need help with my heat

My AC worked in the summer but my heat is not coming on now. So when I turn my heat on the AC unit come on. Can I get some help with this

Bigbuck by Community Member
  • 271 Views
  • 5 replies
  • 1 kudos
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