cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23775 Views
  • 0 replies
  • 8 kudos

Nest E thermostat.

I want to install a Nest E thermostat to my conventional system but the wiring on my ancient British gas SR1 is a little vague. I have wires to N L and call with an earth. Googles on line compatibility checker says it won't work but I'm sure that tha...

t.jpg
Kernow by Community Member
  • 805 Views
  • 3 replies
  • 0 kudos

W5 error

I can't connect my nest thermostat to WiFi and have spent hours on chat support going through all the troubleshooting. Now they want a pic of the w5 error, but I can't seem to find it again. I am so frustrated

Christa by Community Member
  • 2140 Views
  • 8 replies
  • 0 kudos

Heat link

The heat link is dead, I have tried the re-set and it has no lights. I bought this last year? I am right to understand that it has 2 years warranty?

Gagan by Community Member
  • 828 Views
  • 2 replies
  • 0 kudos

Help wiring a Nest E Thermostat - no existing thermostat

Hi, We have a Baxi Victoria Condens 24/24 F combi-boiler here (in Mallorca) which was installed last year. Turns out that they did not install a thermostat at the time.I already bought a Nest E thermostat but the plumber is not so keen about installi...

Baxi Diag.jpeg Baxi.jpeg
MGG by Community Member
  • 1113 Views
  • 4 replies
  • 0 kudos

Resolved! Nest Heatlink - no power, dead unit

Hi,I have a 3rd gen nest thermostat that will no longer connect to my heatlink, the thermostat itself looks fine. The heatlink was installed in July 2020 and has been working fine up until last week. We've had no power cuts and no maintenance on the ...

Nanor by Community Member
  • 4387 Views
  • 6 replies
  • 2 kudos

Nest 3rd Gen - Hot water without internet?

Hi All,I fitted my Nest 3rd Gen thermostat about a year ago and all seems good.One thing I would like to know is should the hot water (water tank) scheduling still work if internet access is unavailable?So a few weeks back I woke up to find the inter...

Gonch1980 by Community Member
  • 2663 Views
  • 5 replies
  • 0 kudos

Google Nest E stuck on black screen with with update logo

Hi there, I have seen many threads that were already closed but my Nest E thermostat is stuck on the black screen, we’ve tried already all recommended trouble shooting. Let the battery die down over night, put it into the PC with USB cable, attempted...

jlsm11 by Community Member
  • 1646 Views
  • 6 replies
  • 1 kudos

Nest thermostat alerts

I need an alert when there is a power outage and my furnace will not be able to run. I have a UPS on my internet so WiFi will be available.A push notice at the safety temp may be too late if my UPS has already run out. I can't afford to let my pipes ...

GaryH4116 by Community Member
  • 1330 Views
  • 4 replies
  • 1 kudos
to vote