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Nest thermostat Gen 3 Heat Link

Tia786
Community Member

Hi, I have a problem with my heat link which had been working fine until 2 days ago. There is a power supply, but no lights on. Called an electrician out who said the heat link needs to be replaced. Please can you let me know what I need to do to get a replacement?

3 REPLIES 3

CristianC
Community Specialist
Community Specialist

Hi there. Thanks for the details. We'd like to open up a case for you. Please reach out to us on chat/phone/social media by clicking here.

CristianC
Community Specialist
Community Specialist

Hello again. Just checking in. How's it going with your Heat Link?

CristianC
Community Specialist
Community Specialist

It's been a while since this thread was last updated so I'll go ahead and lock this thread. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.