02-13-2024 09:26 AM
My Google Home app says the Nest thermostat is offline. When I check the thermostat in Network it say its Wi-Fi connected and shows my router.
There are not any codes displayed on the app or thermostat, and the thermostat operates manually. Nor did I get a notification that it was offline, I only discovered it when I went to change the temperature on my phone.
02-13-2024 06:17 PM
If the thermostat is actually online then it's an app issue. Sign out of the app, clear it's cache, then sign back in and see if that corrects the issue.