cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest Thermostat unresponsive

samcu
Community Member

My Thermostat died and has had a blinking green light. I removed it from the housing, charged it with a USB cable overnight, and followed the "reset" instructions. Still nothing.
We have more than one Nest Thermostat, and I tried it on another housing, and it was unresponsive. I tried a working thermostat on the initial housing of the unresponsive Nest and it did work. 
I've checked the wiring and it is correct. 

2 REPLIES 2

RenzJ
Community Specialist
Community Specialist

Hi samcu,

 

Thanks for posting here in the community forum. We really appreciate all your efforts in trying to isolate the issue. The team would like to learn more about this. Please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.

 

Regards,

Renz

RenzJ
Community Specialist
Community Specialist

Hello samcu,

 

We haven’t seen your form submission come through, were you able to access it alright? Let us know if you’re running into trouble or still need our help!

 

Regards,

Renz