06-30-2024 07:27 AM
My thermostat has started coming on every morning at 530 am setting itself to 65 degrees.
I have shut off every auto start function.
Auto schedule and early on functions are off. Home away is off.
All set temperatures have been deleted.
I do not know how to get this to stop happening.
This is causing my a c to run an extra 2-3 hours in the morning and my house is too cold when I wake up.
07-03-2024 09:02 AM
Hi Tibbs84,
Thanks for posting. I'm sorry to hear about the situation that you are experiencing with your Nest Thermostat coming on without any schedule set. I understand how frustrating this situation can be. But don't worry, I can help.
To assist you effectively, I'd like to know a couple of things:
Once I have this information, I can provide more specific troubleshooting steps tailored to your situation.
Please keep me posted.
Regards,
Jenny
07-03-2024 09:25 AM
Model: Display-3.5
Backplate model: Backplate-5.3
Software: 6.2-27
Updated: May 4, 2022 12:54 AM
MAC:
IP: 10.0.0.4
Last contact: Just now
Battery: 3.94 volts
I have deleted all schedules and reset the 2 devices. When I look in the history it says 65 by your adjustment. But there is no one toughing it.
07-03-2024 10:26 AM
Hi Tibbs84,
Thanks for the update. In this case the Nest Thermostat is having the same change after all the steps. I just need to ask:
Regards,
Jenny