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Nest thermostat coming on without scheduling

Tibbs84
Community Member

My  thermostat has started coming on every morning at 530 am setting itself to 65 degrees. 

I have shut off every auto start function. 

Auto schedule and early on functions are off. Home away is off. 

All set temperatures have been deleted. 

I do not know how to get this to stop happening. 

This is causing my a c to run an extra 2-3 hours in the morning and my house is too cold when I wake up. 

3 REPLIES 3

tajennifer
Community Specialist
Community Specialist

Hi Tibbs84,

 

Thanks for posting. I'm sorry to hear about the situation that you are experiencing with your Nest Thermostat coming on without any schedule set. I understand how frustrating this situation can be. But don't worry, I can help.

 

To assist you effectively, I'd like to know a couple of things:

 

  • What type of Nest Thermostat do you have?
  • Did you try to process a soft reset on the thermostat?
  • Did you reset the schedule setting?

 

Once I have this information, I can provide more specific troubleshooting steps tailored to your situation.

 

Please keep me posted.

 

Regards,

Jenny

Tibbs84
Community Member

Model: Display-3.5

Backplate model: Backplate-5.3

 

 

Software: 6.2-27

Updated: May 4, 2022 12:54 AM

 

MAC: 

IP: 10.0.0.4

Last contact: Just now

Battery: 3.94 volts

 

I have deleted all schedules and reset the 2 devices. When I look in the history it says 65 by your adjustment. But there is no one toughing it. 

tajennifer
Community Specialist
Community Specialist

Hi Tibbs84,

 

Thanks for the update. In this case the Nest Thermostat is having the same change after all the steps. I just need to ask:

 

  • Are there any other smartphones connected to your Nest Thermostat?
  • Do any other household members have access to the app and the ability to adjust the thermostat settings?

 

Regards,

Jenny