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Nest thermostat compatibility

Community Member

I am trying to install the Nest thermostat. The app is telling me it’s not compatible with my system.  I have wires running to G, Y, W, and RH. I also had a jumper wire from RH to RC. The app told me to remove that jumper as one of the first steps. When inputting what wires I have into the app should  I be including RC even though it indicated to remove the jumper?  If I indicate I have RC the app says it’s incompatible.  If I don’t enter RC it seems to say it’s compatible. 

Any help will be appreciated.  Thank you


Community Member

Right. Since the RC was just the jumper, you only need to enter the Rh wire.

Community Specialist
Community Specialist

Hey all,


It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,