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Nest thermostat issues

CoryD
Community Member

Just today my thermostat has started going in and out of the menu on it own, doing the menu noise every time. it does it 3-5 times in a row then will stop for awhile then do it again. I’ve rebooted it, wiped it completely down with a damp cloth and searched the internet but can’t find anyone with the similar issue. I have had this unit installed for around 6 months without issue 

1 REPLY 1

Markjosephp
Community Specialist
Community Specialist

Hello CoryD,

Thank you for taking the time to let us know about your inquiry. I'd love to know more about this.

To clarify, are you hearing a clicking sound on the Nest Thermostat device itself? If so, a power-related or wiring configuration is the potential reason why it's making a noise. Can you share with me its wiring setup? Since when and how often do you notice this happening? Also, have you had a chance to reinstall its wires? If you haven't yet, please give it a try and make sure that they are properly installed and the tabs are pushed down.

Keep me posted.

Best,
Mark