Nest thermostat keeps shutting down to charge battery. Can anyone help.

[Chrissie]

Don’t think battery is charging and not sure why. Never had a problem before

[Elisa]

Did you ever get a fix?

[lake052019]

still waiting to hear what the fix was

[Jeff]

Hi everyone,

In an effort to keep content fresh on the forums here and prioritize current issues, I'm going to go ahead and close up this thread. If you have any outstanding issues from this post or any other problems, please feel free to open up a new discussion. For reference, this article discussed the C wire, which is often the solution for voltage and power issues. You can find that here: https://bit.ly/3nIztHl. 

Thanks,
Jeff