01-11-2022 03:25 AM
Thermostat is locked and offline. How do I unlock without pin?
01-18-2023 11:10 PM
Having this issue as well…
02-01-2023 08:10 AM
Hello folks,
I'm sorry for the delay and thanks for letting us know about your locked thermostat. I'd be happy to take a look at this for you.
If the thermostat has been disconnected from the Nest app and you don't have the PIN, the only option is to manually unlock the thermostat. Please follow these steps here:
Let us know what operating system your computer is on and if you find the folder.
Regards,
Mark