Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Compatibility
Hi,I currently have a IQ Drive thermostat. I also opened up the furnace and took a picture of the wiring which has the following:R - C - DX+ - DX-4 wire connection. Please advise if this is compatible with the nest thermastat.thank you
Troubleshoot
I have thermostat set to cool, but it runs when temperature is lower than setting and today it was heating. Has worked flawlessly for over 3 years. Conventional hvac system not heat pump. How can it heat when set to cool only?
Nest Thermostat Not Working
HiI recently noticed my thermostat and heating system suddenly stopped working today, Monday 23rd May 2022. The thermostat is fitted correctly and working fine for the last 2.5 years.I have removed thermostat from the wall and tried recharging the ba...
Power Connector/ Separate AC and heating units/ one Thermostat
My nest thermostat keeps going dead. I do not have a C wire and believe after 3 years of draining and recharging has beaten up the ion battery to where it wont hold a charge for very long. I have come across the nest power connector to hopefully solv...
I need a Pdf user manual for 1st generation nest thermostat
Can anyone help me get a copy of the user guide for the first generation nest thermostat? Preferably something simple that I can print or email someone. Thank you.
Delayed AC
Sometimes my thermostat says delayed and it gives me a countdown. why ? it’s wired in directly.
heat pump and radiant heat
I have a nest 3 gen. that controls radiant in floor heating and a split unit AC . The AC unit is 20 years old and would like to replace with a heat pump but still use the radiant heat during the coldest months in Vermont. could use help on new wiring...
Nest cooling past set temperature
Recently I have been noticing the nest over cooling the house. For example I will set the temperature to 74 in the house. When I look at the temperature after it's been cooling for some time I notice the temperature is at 73 and the AC is still runni...
Filter change notification won’t reset on Nest E
Hi All! I don’t know if anyone else is having this same problem. My Nest E thermostat sends me notifications/reminders to change my furnace/A/C filter, which I appreciate. However each time I attempt to reset the notification that it has been changed...
Nest App not finding my new Iphone
Hi,3 things have happened lately. I got a new Iphone. I replaced a failed nest thermostat. One of my HVAC units was replaced.at the end of the day my nest app on my phone doesn'r recognize the nest thermostat and the thermostat thinks its account is ...
