09-26-2021 08:52 AM
A week or so ago one of my best thermostats lost wifi connection. I've reset it, restarted, wiped it from my home account and added it back in with no luck. Using Google wifi hub/access points and no other devices on the network are having this issue. Any recommendations?
09-26-2021 06:24 PM
I have same problem. Thermostat can’t find wifi. I can’t even add it back to the app. I would appreciate any help. I tried everything.
10-20-2021 08:25 AM
I have the same problem! My Nest lost its connection to wifi and I cannot get it reconnected. Tried everything including the resets....no help! All other devices are not experiencing any problems with wifi, though I have rebooted everything just in case. Can someone help please???
10-20-2021 08:28 AM
Any luck on fixing your wifi issue?
09-28-2021 09:04 AM
My Nest also says it is offline. I have tried to get it back online but the instructions all say to go to Home, then Settings, then restart etc. but my Settings does not show Reset. Am I using the wrong model or what?
10-20-2021 08:28 AM
Any luck on fixing the issue?? I have same problem!
10-27-2021 01:49 PM
Hey all,
Apologies for the delayed reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having network issues, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
10-29-2021 12:40 PM
Hey all,
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
Best regards,
Jake