Nest Thermostats

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

Nest Learning Thermostat will not connect to WiFi error TD004(3.65)

I have had my Nest for a couple of years with no connectivity issues. In the past month, it consistently lost connectivity. Somehow the time was lost and the scheduled on-off for the heat was impacted (which is how we knew it was happening). The Nest...

Why Isn't My Thermostat Compatible with Google Nest? I tried the online compatibility test.

Hello, Recently I was gifted the Nest Thermostat and I tried to compatibility test online as instructed before begining, it said it was compatible so I continued stetup as instructed. Then when I began the setup in the app it said my system was not c...

Can no longer link Nest Thermostat E with Google Home

Had to factory reset my Thermostat due new Internet provider etc. I can no longer link my thermostat with Google Home. Thermostat works as usual within the Nest app. Is this just how it is now that there's talk of Google dropping Nest products?

I Just Want a Manual Thermostat mode - how do I turn off all the fancy eco-controls, etc

I really don't want to deal with all these fancy "learning" control options with eco-thisandthat, away, home, etc modes... I. Just. Want. a. Manual. Thermostat. You know, that I turn up when I get up in the morning and turn down at night, whenever th...

Resolved! How can I give feedback about a bug in the app?

Hiis there a way that I can give feedback about an issue with the iOS app? I’ve been round the google support pages but I can’t find anywhere to just report a bug with the app.

Gen 2 thermostat loses wifi connection and app goes offline intermittently

Since just before Xmas, my 2nd Gen thermostat has been intermittently disconnecting then re-connecting to my wifi hub/router and at other times my Nest app shows the thermosts as being Offline, then eventually reconnects itself.We've had the heating ...

How to reestablish Eco mode after power outage

I set the Nest thermostat at my seasonal cottage on Eco for the winter months. When there is a power outage, it defaults to the regular heat setting. It may be several days before I discover that the furnace has been running almost continuously. Is t...

Temperature will not go up to set temperature

My temperature is set on 72 but will not go any higher than 68, the heat is blowing and filter is clean

Nest Thermostat Incompatibility

Hello. My current HVAC systems are a gas fired boiler (installed in 2021) for steam and a separate AC unit for the first floor. The AC is a 3 wire cable and heating is a 2 wire cable. Both are working fine with the older digital programmable thermost...

Schedule issue

Our local utility company charges extra for power used during peak hours. In the winter that is 6 a.m. to 9 a.m. I would prefer my heat not run during those hours. I have set a schedule that supposedly lowers temp at night and then raises it at 9 a.m...

Google Nest Community

Blog Posts

Help Center

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Nest Learning Thermostat will not connect to WiFi error TD004(3.65)

Why Isn't My Thermostat Compatible with Google Nest? I tried the online compatibility test.

Can no longer link Nest Thermostat E with Google Home

I Just Want a Manual Thermostat mode - how do I turn off all the fancy eco-controls, etc

Resolved! How can I give feedback about a bug in the app?

Gen 2 thermostat loses wifi connection and app goes offline intermittently

How to reestablish Eco mode after power outage

Temperature will not go up to set temperature

Nest Thermostat Incompatibility

Schedule issue

Google Nest shows incompatible in Google Home app,...

Nest Locked and Not Connected to App

Nest w5 error

Nest isn't compatable

Nest app displaying that heat is on when it's real...

I forgot my nest thermostat PIN

Nee house has Nest - no instructions left

Error code No C power

Nest.com/W5 Error Wont Connect

Granting access to Nest thermostat to someone else

Yes - I use automations or Routines everday!
Yes - I have some created, but don't use them everyday
No - I don't use automations or Routines