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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23955 Views
  • 0 replies
  • 8 kudos

Google Nest Tado replacement

Hi thereExcuse my ignorance with Nest products but I purchased a house with everything already installed so wasn’t involved in the beginning.So now I see that our Nest thermostat and Heat Link will no longer be supported. So I have been sent the Tado...

teejayork by • Community Member
  • 1632 Views
  • 1 replies
  • 0 kudos

Nest thermostat 3.7 not connecting to WiFi

My thermostat suddenly stopped connecting to WiFi, it shows offline on the app and the thermostat settings show that it can’t connect to client network. I see that the latest software update is 6.4-5. I tried to restart it, restart to factory setting...

olabyrne by • Community Member
  • 423 Views
  • 4 replies
  • 2 kudos

4th generation Stat offer

Anyone heard any more about the ‘offer’ to be made to affected users of 1/2 Gen thermostats whereby support will be withdrawn 25/10/25. I am one such user but have 2 x Gen 3 and need to know Google Nest please which way I need to go, either change de...

500Norton by • Community Member
  • 2201 Views
  • 20 replies
  • 0 kudos

Nest Temperature Sensors “unresponsive to HVAC”

I bought a 3-Pack of Nest Temperature Sensors. They worked for almost 3 months and now randomly, throughout the day, they drop off with the message “unresponsive to HVAC”. This causes my air conditioner to run non-stop. I've tried moving them, uninst...

BaillieS by • Community Member
  • 495 Views
  • 1 replies
  • 1 kudos

Nest Thermostat offline

I just bought a nest thermostat and was told that it could not connect to the app because of the server issue yesterday. Is there a timeline for it being resolved?

hjmckee by • Community Member
  • 276 Views
  • 3 replies
  • 0 kudos
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