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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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Resolved! Am I Screwing Up the "Learning"?

I just installed 3 Nest Learning Thermostats. Although I understand the concept of "learning", it's January in New England and therefore cold. I didn't want to wait for them to learn, so I entered schedules matching those on my older thermostats. I h...

wbt by Community Member
  • 177 Views
  • 3 replies
  • 0 kudos

Making nest portable

Hi. I have my Nest 3rd Gen on the wall in my hall but I think it's not accurately detecting the temperature of the rooms we are in so I was looking to take the thermostat off the wall and attach to a stand in the living room when we are there. When I...

Nest Thermostat doesn't stay in Eco mode

Hi there, I have a Nest Thermostat that doesn't stay in Eco mode reliably. Auto-Schedule is turned off, and Home/Away assist is turned off. When I manually put it in Eco mode, it may stay there for several days but then I find it has randomly switche...

ScottB2 by Community Member
  • 79 Views
  • 1 replies
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no longer able to connect to my thermostat from my iphone

I am no longer able to access my nest thermostat from my iphone, your support group asked me to go to the thermostat and then settings to get an entry code. this option will not come up when I go to the thermos this has been ongoing on for over 2 wee...

Hoodster by Community Member
  • 140 Views
  • 2 replies
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Nest thermostat not firing the boiler (Manual mode seems to work)

One year old Nest installation. Today the house started losing heat. Thermostat showed steadily dropping temps. Boiler remained stubbornly off, no matter what temp was set.Searched on here and found the option to turn on manually from the Heatlink, w...

Roarers by Community Member
  • 210 Views
  • 5 replies
  • 0 kudos

Geothermal System

Hello Guys! I have a geothermal system in my house, and I'm having trouble installing the next thermostat. I have the wires C, R, A+ and B-. Is it compatible? Thanks!

Cannot update PW.

Trying to reset PW but code being sent to old TN#. How can I update the tn#?

Nest learning coming on during night

Can anyone help? I’ve had the Nest installed for a year now and aftr some teething issues (user error) it’s been fine since. However, this week it has started coming on at 3am which isn’t on the schedule. I looked for early on-early off in the settin...

Resolved! App Asks for Wiring Info

My contractor installed my nest thermostat, but left it to me to program. When the app starts the installation portion, I click the "already installed" option. Nonetheless, it starts asking me technical questions about my home wiring. Why does it tor...

Greg82 by Community Member
  • 143 Views
  • 3 replies
  • 0 kudos
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