Nest thermostat not following basic schedule

[Cellis132]

I have my nest setup to follow a simple schedule for heating.  Comfort starts at 630am and sleep starts at 11pm.  It will not switch between temperatures at those times unless I reset the schedule and even then 90% of the time it doesn't work.  I do not have presence sensing on and as far as I can tell the only eco mode I have setup is when I change Google home to Away mode.  Anyone have any ideas as to how I fix this?

[listairee]

Hello @Cellis132,

Thanks for reaching out. I'm sorry you are experiencing scheduling difficulties on your Nest thermostat. Have you tried setting the schedule following this guide? If so, did you check to ensure that you did not accidentally hold the temperature? Holding the temperature ignores the schedule.

Hope that helps! 🙂

[Markjosephp]

Hello there,

I'm chiming in to see how I could help.

Thanks for sharing the helpful article, @listairee.

@Cellis132, in addition to what was shared above, please check the routines and ensure that there are no thermostat actions that might trigger overriding your temperature schedule. Also, restart your thermostat whenever changes are made to its settings.

Let us know how it goes.

Regards,

Mark

[Jenelyn_O]

Hi folks,

I wanted to follow up if you still need help. Please let me know if you’re still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

I appreciate your help, @listairee and Mark.

Best,
Jenelyn

[Cellis132]

I had to do a factory reset to finally get it to follow schedule and it seems to be working now.  I tried all of the other methods posted above and nothing worked

[listairee]

Hello @Cellis132,

Glad to hear it's working now! 🙂

[Jenelyn_O]

Hi there,

Thanks for the update. I'm glad to hear that the issue is now resolved. I want to ensure that everything is fine. I'll keep this thread open for 24 hours so you can let us know if you have further concerns or questions. 

Thanks,
Jenelyn