cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Help Center

Forum Posts

Start a conversation

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21771 Views
  • 0 replies
  • 6 kudos

Connection

Wi-Fi is present in building. Thermostat keeps trying to connect but after a few minutes says unable to connect. Nest thermostat is new and this is the initial start up of this thermostat. Other devices working on Wi-Fi and internet

Jdago by • Community Member
  • 473 Views
  • 2 replies
  • 0 kudos

display question

My question isn't related to IOS, but it forced me to choose one.I am new user and was wondering if there is way to have the display show the current internal temperature and the current external temperature simultaneously! (whether its on or off)I h...

usametric by • Community Member
  • 492 Views
  • 2 replies
  • 0 kudos

how to configure Nest thermostat for two stages of heating

Hi. I just recently installed a Nest thermostat with wiring terminals R,C,W,Y,G and *OB. Also installed is a new two stage heating furnace with single stage cooling. How do I configure thermostat to work with two stage heating when I don't have a W2 ...

lennie08 by • Community Member
  • 22348 Views
  • 18 replies
  • 1 kudos

Nest Learning Thermostat

29 Jan 2020 nest fhermostat decide by itself to turn off the heat @ -24°CIssue repea3several times Contacted google on 29 Jan receive a Rma Monday Jan 31 mail the thermostat backTuesday February 1st hgoogle receives the thermostat Then nothing Contac...

Media by • Community Member
  • 355 Views
  • 0 replies
  • 0 kudos

Nest - hot water icon disappeared

Hi, after resting my nest thermostats (due to new nest being added after building work) the hot water icon has disappeared. I have rest all to factory setting, reconnected to home network. I’ve also tired following advice on platform to go to equipme...

Unable to active furnace once safety temperature is restored

I have a gen3 Nest Thermostat and 5 remote temp sensors and us the android Nest app. The thermostat is located at my cottage which is in Canada and I keep a safety temperature of 4.5C and an eco temperature of 6.5C so that the pipes don't freeze when...

FATBADCAT by • Community Member
  • 441 Views
  • 0 replies
  • 0 kudos

Random timings

My thermostat has been starting heating at 3am despite the schedule being set otherwise. I have reset it to the factory settings and re-entered the schedule but again at 3am is chooses to come on. Any advice please.

MarkRugby by • Community Member
  • 258 Views
  • 0 replies
  • 0 kudos

Resolved! Heat link replacement

My heat link seems to have died, no lights no signs of life after trying all I can think of. Can you buy just a new one rather than the full thermostat kit?

therealmc by • Community Member
  • 910 Views
  • 3 replies
  • 0 kudos
to vote
Labels