Connection

[Jdago]

Wi-Fi is present in building. Thermostat keeps trying to connect but after a few minutes says unable to connect. Nest thermostat is new and this is the initial start up of this thermostat. Other devices working on Wi-Fi and internet 

[Ryan_G]

Hi Jdago,

Thanks for reaching out and we're sorry for the delay.

Few questions to have a better look at the issue. Are you in a residential building or a condo? Do you have your own private WiFi router? 

Also, including a photo of your current wiring will help us determine the issue.

I hope to hear from you soon.

Best regards,

Ryan

[Ryan_G]

Hey folks,

Thanks for visiting the Google Nest Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

Hope this helps!

Kind regards,

Ryan