12-24-2024 01:41 PM
12-27-2024 09:00 PM - edited 12-27-2024 09:03 PM
Hi @OpOmOs!
Thanks for reaching out to the community. I am sorry to hear that your Nest thermostat is not heating when it says it is heating, but no need to worry; help is here. I need to know a few things about your thermostat in order to provide you with a better resolution.
Does the thermostat display show any error codes or messages?
When did the issue first occur?
When was the thermostat installed?
What is the make and model of your HVAC equipment?
What troubleshooting steps have you done before you contact us?
Do you see a blinking LED light? If so, is it red or green?
I'll be waiting for your response; any additional details you can provide will be helpful.
Best regards,
Jeremy.