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Nest thermostat off but water running

CBWifi
Community Member

Hello people,

new to this product hopefully able to get help from. Installed Nest yesterday, I only wired Heat(W) power(R) only for heating purposes, that’s only two wires from original as well.

When I turned off the system, the water from my baseboard heater still running, but no heats out. I wonder if did something wrong with setting makes the water still running to set temperature I guess, but I checked I have turned off set temp setting already. 
thank you lol 

3 REPLIES 3

Jenelyn_O
Community Specialist
Community Specialist

Hi CBWifi,

 

Thanks for reaching out. I'm sorry for the delay. A few questions: what type of Nest Thermostat do you have? You can visit this support article to check what type of thermostat you have. Also, do you see any messages or code on your thermostat? 

 

Best,

Jenelyn

Markjosephp
Community Specialist
Community Specialist

Hello there,

 

Thanks for lending a hand here, Jenelyn.

 

@CBWifi, I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

 

Regards,

Mark

Jenelyn_O
Community Specialist
Community Specialist

Hey CBWifi,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.

 

Thanks for your help, Mark.

 

Regards,

Jenelyn