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Nest thermostat outside temperature

djolsen
Community Member
7 REPLIES 7

Patrick_Caezza
Platinum Product Expert
Platinum Product Expert

What about it?


To ensure that I see your reply, please tag me using @Patrick_Caezza

MelbaDT
Community Specialist
Community Specialist

Hey folks, 

 

Thanks for responding, Patrick_Caezza.

 

djolsen, do you still need help with this? If yes, could you provide more details that we could start working on? Are you seeing an incorrect outside temperature on your thermostat? If yes, what type of Nest thermostat is this?

 

Tell us more and we'd be more than glad to check on it further.

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hey there, 

 

Checking back in if you still need our help with this. 

 

Best, 

Melba

djolsen
Community Member

Thanks! I simply wish to know what is the source of the Nest thermostat's outside temperature reading?  Examples: is it receiving information from NOAA, The Weather Channel, Accu Weather, some unknown (to me) sensor, or what?

MelbaDT
Community Specialist
Community Specialist

Hey there, 

 

You're welcome and I understand how you feel. Your Nest thermostat uses The Weather Channel to get local weather information. If your location is incorrect, your thermostat may have trouble giving you the correct weather information.

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hey there, 

 

I hope I was able to answer your question. Let me know if you have more in mind. 

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hi, 

 

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

 

Best, 

Melba